Human Resources Manager

About the role

Tap&Hop is looking for an experienced Human Resources Manager to lead and strengthen its people operations. You will partner with senior management and department heads to attract, develop, engage, and retain high‑performing employees while supporting the company’s growth and culture.

Key responsibilities

• Develop and implement HR strategies aligned with business objectives.
• Manage end‑to‑end recruitment, onboarding, employee development, retention, and exit processes.
• Advise management and staff on HR policies, employment conditions, performance, and workplace matters.
• Lead performance management, including goal setting, appraisals, development plans, and improvement actions.
• Create and maintain company policies, employee handbooks, job descriptions, contracts, and HR procedures.
• Ensure compliance with labour laws, employment regulations, SSNIT requirements, and internal policies.
• Handle employee relations, grievances, disciplinary processes, and investigations confidentially.
• Develop workforce plans, succession strategies, and support organisational change initiatives.
• Design and coordinate training, leadership development, and career progression programmes.
• Oversee compensation, benefits, leave, attendance, payroll inputs, and employee records.
• Monitor employee engagement, culture, and satisfaction, recommending improvements.
• Prepare HR reports and provide insights on headcount, turnover, recruitment, performance, and other metrics.

Required profile

• Bachelor’s degree in Human Resource Management, Business Administration, Psychology, or a related field.
• 6–10 years of progressive HR experience, including management or leadership roles.
• Strong knowledge of employment legislation, labour practices, disciplinary procedures, and HR compliance.
• Proven experience in recruitment, performance management, employee relations, training, and organisational development.
• Ability to handle confidential and sensitive information with professionalism.
• Strong analytical, organisational, and decision‑making abilities.

Required skills

• HR information systems
• Microsoft Office
• Employee reporting tools