IT Applications Specialist – Operations (SAP)

About the role

The IT Applications Specialist will support GBfoods Africa's operations by leading SAP projects and providing end‑user support. Reporting to the IT Applications Manager, the role focuses on SAP MTD and PTP modules and works closely with business partners to modernise the operations landscape.

Key responsibilities

• Lead end‑to‑end delivery of SAP projects, from requirements gathering through testing, training and go‑live.
• Analyse business requirements, perform gap analysis and align Operations needs with SAP standard functionalities.
• Serve as the first escalation point for applications and IT/business process issues.
• Collaborate with global and local Operations process owners to design future‑ready processes.
• Provide guidance on system capabilities and current process challenges.
• Assist the support team in assessing incident impact, urgency and criticality.
• Deliver regular end‑user training and maintain up‑to‑date documentation.
• Drive innovation and continuous improvement within the IT Operations area.

Required profile

• Bachelor’s degree in Computer Science, IT or Business Technology.
• Minimum five years of experience in a similar role, preferably in the FMCG industry.
• Strong understanding of Operations and manufacturing business processes.
• Proven project‑management experience with on‑time delivery.
• Excellent problem‑solving, relationship and detail‑orientation skills.

Required skills

• SAP HANA/ECC platforms.
• SAP MTD/PTP modules: MM, PP, QM, PM, WM.
• Certification in any SAP Operations module.
• Project Management.

What we offer

• Opportunity to work in a growing multinational FMCG food company.
• Exposure to strong, historic local brands and a dynamic operations environment.