Key Accounts Supervisor (KAS)

About the role

Rafimex is looking for a Key Accounts Supervisor to run the day-to-day activities of a specific account between the company and its client. The post reports to the Managing Director and is based in Accra.

Key responsibilities

• Keep track of stock levels in the client's outlets by liaising with Merchandisers and Floor Managers so goods are delivered promptly.
• Collect due payments from clients and follow up on delayed payments.
• Make new Rafimex products available to clients and get them displayed in the shops.
• Grow the business by acquiring new customers and retaining existing ones.
• Ensure brand visibility and presence in the shops and represent Rafimex at client promotional activities.
• Provide the Head Office with market intelligence on competing products, brands and open-market activity.
• Visit shops regularly, resolve grievances amicably and handle customer requests and complaints with prompt feedback from the Head Office.
• Visit the warehouse to stay updated on products and prices, and help solve barcode or pricing issues at the client's end.
• Handle and suggest the listing of products at various outlets.

Required profile

• Minimum Higher National Diploma (HND) or university degree in sales, marketing, business administration or a related field.
• At least 5 years of experience in sales and marketing of FMCG products.
• Experience selling to supermarkets and shopping malls and managing key accounts.
• Proven experience managing or leading a team.

Required skills

• Knowledge of product branding and visibility.
• Public relations, customer handling and conflict resolution.

Salary is listed as GHS 2,000 (negotiable). Interested candidates apply by sending their CV and application letter by email before the closing date of 10 October 2022.