Manager of Administration

About the role

This is a full-time Manager of Administration position based in Elmina, Central Region, Ghana. The role acts as the first point of contact for the Managing Director, manages the office's day-to-day operations and oversees HR functions.

Key responsibilities

• Act as the initial point of contact and gatekeeper for the MD, managing internal and external communications
• Manage the MD's calendar, coordinate meetings, take detailed minutes and follow up on action items
• Prepare meeting agendas and notes, and write and distribute emails, correspondence, memos and letters
• Directly supervise administrative and clerical officers and delegate operational tasks across office functions
• Oversee end-to-end HR functions: employee records, HR databases, leave tracking and attendance logs
• Establish and maintain SOPs for administrative routines and act as liaison with payroll and HR compliance partners
• Keep track of office supplies, maintain the filing system and serve as office manager

Required profile

• 3+ years of experience in executive assistance or office management, with at least 2 years in a leadership role supervising administrative staff and/or coordinating HR functions
• Bachelor's degree in business administration, Human Resources or a related field preferred (equivalent practical experience acceptable)
• High emotional intelligence and absolute discretion with confidential information

Required skills

• Excellent MS Office knowledge, especially Excel and PowerPoint
• Proficiency in calendar management tools (Google Workspace) and document suites (Word, Excel, PowerPoint)
• Strong organizational, time management and communication skills, and team leadership