Manager on Duty - Ko-Sa Beach Resort

About the role

Ko-Sa Beach Resort in Ampenyi, near Elmina, Ghana, is hiring a Manager on Duty. The role suits someone with practical experience in hotel or resort operations who wants to move into a broader leadership position; previous General Manager experience is not required.

Key responsibilities

• Oversee daily resort operations and coordinate departmental activities
• Support and hold department heads accountable for service standards and operational targets
• Ensure rooms, facilities and guest services consistently meet expectations
• Manage guest concerns and ensure timely resolution
• Monitor staff attendance, shift coverage and operational performance
• Prepare accurate daily and weekly management reports
• Work closely with Asset Management to implement operational priorities

Required profile

• At least 1-2 years of practical hospitality experience, preferably in a hotel, resort or serviced accommodation
• Experience in front office, guest relations, hotel operations or hospitality supervision
• Previous roles such as Front Desk Supervisor, Senior Front Desk Officer, Guest Relations Officer or Assistant Duty Manager are an advantage
• Proactive attitude, sound judgement and willingness to learn

Required skills

• Strong communication, organisational and problem-solving skills
• Confidence working with teams and following up on responsibilities
• Good computer literacy and the ability to prepare clear reports

What we offer

• Full-time, on-site position in Ampenyi, near Elmina
• Structured onboarding and training on operational systems
• Clear performance expectations and opportunities for professional growth

To apply, send your CV and a short introduction about your hospitality experience by email. Applications close on 15 November 2026.