Restaurant Manager - Hospitality Industry

About the role

A client is looking for a full-time, on-site Restaurant Manager based in Accra. The manager will oversee the daily operations of the restaurant and make sure customers enjoy an excellent dining experience. The ideal candidate has strong leadership, organisational and customer service skills, can manage a team, maintain operational standards and drive business performance.

Key responsibilities

• Oversee the day-to-day operations of the restaurant.
• Supervise, coordinate and manage restaurant staff.
• Ensure excellent customer service and promptly address customer concerns.
• Monitor food quality, presentation and service standards.
• Manage inventory, stock levels, procurement and supplies.
• Ensure compliance with food safety, hygiene and health regulations.
• Monitor sales, expenses and operational costs.
• Prepare operational reports and give regular updates to management.
• Develop strategies to improve customer satisfaction and restaurant performance.

Required profile

• Degree, diploma or relevant qualification in Hospitality Management, Business Administration or a related field.
• Proven experience in restaurant management or a similar supervisory role.
• Strong leadership, communication and interpersonal skills.
• Good knowledge of restaurant operations, food safety and hygiene standards.
• Ability to manage staff, budgets and competing priorities.