Member Services Manager

About the role

The Accra World Trade Centre Limited (AWTCL), a member of the World Trade Association (WTCA), is looking for a Member Services Manager in Accra. The role covers membership planning, promotion of membership benefits and the management of the WTC Accra's temporary serviced offices, virtual offices and business centre.

Key responsibilities

• Plan and direct policies and objectives for increasing WTC Accra membership
• Design and promote membership benefits to potential members
• Develop a strategic marketing and promotional plan to raise awareness and generate interest
• Manage the temporary serviced office, virtual office and business centre operations and ensure adequate facilities for efficient service delivery
• Ensure maximum utilization of the serviced office and business centre facilities

Required profile

• Advanced degree in international trade, economics or business administration
• At least 8 years of experience in international business development, marketing or consulting
• Desirable: fluency in French and other international languages
• Experienced sales professional with strong prospecting, negotiation and communication skills
• Ability to work under pressure in a busy environment and to work as part of a team

Required skills

• Good IT skills and ability to learn and use a bespoke database
• Proficiency in MS Word, Excel and Outlook
• Attention to detail and ability to keep accurate paper records

To apply, contact the employer by email; the closing date was 31 January 2013.