MIS Officer (IT & Library)

About the role

The African Centre for Technical Training (ACTT) is looking for a full-time MIS Officer (IT & Library) based in Adenta, Accra. The officer reports to the Operations Officer and is responsible for the smooth operation of ACTT's digital systems, ICT infrastructure and library resources, ensuring they align with academic needs and institutional goals. The contract is for one year and is renewable.

Key responsibilities

• Library management: oversee daily operations including cataloguing, shelving and organising materials; order and manage print and digital resources; assist students and staff in finding and using them.
• IT support: maintain and troubleshoot computers in the ICT lab, run regular software updates, provide technical support to students and staff, manage networking hardware and internet connectivity, and keep the ACTT website up to date.
• Graphic design support for institutional activities and communications.
• User assistance: guide students in using the library, online databases and digital resources, and give one-on-one support in the ICT lab.
• Technology integration: work with teaching staff to bring ICT tools into the curriculum, support digital projects, stay up to date on emerging technologies, and support the setup for school programs, events and meetings.
• Documentation and reporting: keep records of ICT protocols, library procedures and user guides, and report on ICT lab usage, library use and system updates to the President or delegated authority.
• Support other administrative and operational teams on tech matters and perform other reasonable tasks.

Required profile

• Bachelor's degree or equivalent in Management Information Systems, Library Science, Information Technology or a related field.
• Proven experience in library management systems, ICT infrastructure and user support.
• Strong organisational skills, integrity and ethical standards.
• Ready for a start-up environment and able to work independently and collaboratively.
• Nice to have: hands-on approach, familiarity with e-learning platforms, previous library or educational ICT experience.

Required skills

• Strong troubleshooting and IT support skills
• Website management, software installation and hardware maintenance
• Familiarity with educational digital platforms and library systems
• Excellent communication and attention to detail