Office Assistant / Front Desk Executive

About the role

We are looking for a professional Office Assistant / Front Desk Executive to welcome clients, manage enquiries and support daily administrative tasks at our Accra office.

Key responsibilities

• Greet clients and attend to walk‑in customers professionally.
• Answer phone calls, respond to enquiries and manage correspondence.
• Receive and record customer printing and publishing orders.
• Prepare quotations, invoices and other basic office documents.
• Maintain accurate customer records and follow up on pending orders.
• Coordinate with production and design teams to track job progress.
• Keep the reception area organised and assist with general administrative duties.

Required profile

• Minimum SHS/WASSCE qualification; a diploma in Business Administration is an advantage.
• Good communication, interpersonal and customer service skills.
• Strong organisational skills, attention to detail and ability to multitask.
• Professional attitude, honesty and willingness to learn.
• Previous experience in a front desk, customer service or administrative role is an advantage.

Required skills

• Microsoft Word
• Microsoft Excel
• Email handling