Onsite Manager – Premium Entertainment Centre

About the role

We are looking for an experienced Onsite Manager to lead the daily operations of a premium entertainment and experience centre in Accra. The role focuses on delivering exceptional guest experiences, coordinating events, and driving revenue growth.

Key responsibilities

• Oversee all day‑to‑day activities of the experience centre.
• Ensure audiovisual, cinema, and smart‑technology systems are fully operational.
• Deliver outstanding customer service to guests and visitors.
• Manage bookings, reservations, and event schedules.
• Coordinate private screenings, corporate events, and special functions.
• Supervise, train, and support onsite staff.
• Monitor sales, bookings, and operational performance.
• Prepare operational and revenue reports.
• Support marketing initiatives and customer retention efforts.
• Maintain facility assets, equipment, and inventory.

Required profile

• Minimum of 3 years’ experience in hospitality, events, entertainment, customer service, or facility management.
• Strong leadership and communication abilities.
• Excellent organizational skills.
• Experience managing a customer‑facing venue is an advantage.

Required skills

• Proficiency in Microsoft Office.