Operations & Business Growth Manager

About the role

BRICS Africa Consulting Ltd is looking for a hands-on Operations & Business Growth Manager in Accra, Ghana, to strengthen its operations and drive revenue growth across consulting, training, accounting, tax advisory and technology services. The role is commission-only with no fixed salary initially, and commission terms are agreed in writing before engagement.

Key responsibilities

• Improve daily coordination, task ownership and follow-through across the team.
• Establish practical workflows, reporting systems and performance targets.
• Manage proposals and the sales pipeline, ensuring consistent follow-up and conversion.
• Coordinate client onboarding, project delivery, invoicing and payment follow-up.
• Strengthen client relationships, retention and repeat business.
• Work with the CEO to develop partnerships and profitable growth opportunities.

Required profile

• Experience in operations, business development or professional services.
• Proven track record of winning business and coordinating delivery.
• Organised, commercially minded and able to hold teams accountable.
• Able to take ownership and deliver results in a growing business.

Required skills

• Comfortable using CRM tools, spreadsheets and digital collaboration platforms.

To apply, send your CV and a brief outline of how you would improve operations and generate revenue in your first 90 days by email, including examples of business won or operational improvements led.