Registrar

About the role

The Registrar manages student records, oversees admissions data, ensures compliance with academic policies and maintains the integrity of institutional data. The role reports to the Vice President, Training & Quality Assurance, is full-time and lasts one year with renewal possible. It is based in Adenta, Accra.

Key responsibilities

• Develop strategies to attract and retain students and coordinate with the Student Recruitment and Admissions Lead on admissions and orientation
• Maintain accurate admission records and manage student records including enrollment, attendance, grading and certification
• Store academic transcripts and documents securely and oversee the collection and storage of assessment results
• Verify and manage examination records, grade changes and appeals in line with ACTT academic policies, and provide performance reports to leadership and faculty
• Keep abreast of accreditation regulations, help implement academic policies and procedures, and verify graduation eligibility and certificate issuance
• Organize graduation ceremonies and related documentation
• Maintain the student database, generate enrollment, performance and retention reports, and support decision-making with data insights
• Answer student inquiries on admissions, records and academic status and run initiatives to improve the student experience and retention

Required profile

• Bachelor's degree in Administration, Information Management or a related field
• At least 1 year of experience in academic records management or registrar functions
• Strong understanding of academic policies, student records systems and accreditation requirements
• Excellent organizational and time management skills, attention to detail and strong interpersonal and communication skills
• Commitment to integrity, confidentiality and continuous improvement
• Fluency in English and good analytical skills (nice to have)

Required skills

• Microsoft Office Suite
• Student information systems