Security & Investigations Officer

About the role

This role leads comprehensive, impartial and fact-driven inquiries into potential fraud, corruption, misconduct, theft, financial discrepancies, misuse of Telecel assets, conflicts of interest, policy violations and other issues that could harm the organisation's financial stability, operations, legal standing or reputation. The incumbent oversees the full investigation lifecycle, from assessing allegations and planning to evidence collection, interviews, analysis, reporting and disciplinary follow-up, and acts as the main contact with law enforcement.

Key responsibilities

• Carry out full-scope investigations into fraud and criminal activity, keeping all legal and administrative documentation.
• Advise on and recommend disciplinary measures or legal action for employees and contractors who breach company policies.
• Prepare and deliver witness statements for legal or internal disciplinary proceedings.
• Coordinate with the National Security Service (NSS), Ghana Police Service (GPS) and the Bank of Ghana (BNI).
• Handle information requests from regulators accurately and on time.
• Perform background checks and due diligence for prospective hires.
• Facilitate recovery of assets and funds lost to fraud or theft.
• Evaluate fraud and crime risks regularly and update senior management.
• Act as the official liaison with law enforcement and represent the company as a witness in court proceedings.

Required profile

• Bachelor's degree or relevant professional certification; the Basic Investigations Certificate from the Detective Training Academy of Ghana is preferred.
• At least three years of professional experience in risk management or investigative roles.
• Prior experience in telecommunications, financial services or closely related sectors.
• Preferred: a fraud prevention or investigations certification such as Certified Fraud Examiner (CFE).
• Preferred: a record of managing corporate investigations and working with law enforcement, and experience handling sensitive information in regulated environments.

Required skills

• In-depth knowledge of Ghanaian legal statutes, especially legal disclosures at the Case Management Conference level of prosecutions.
• Analytical thinking, report writing and professional communication.
• Strong leadership, integrity and sound decision-making under pressure.

The position is based in Accra. Applications are made through the online application form, with a closing date of 16 October 2026.