Café Supervisor (Full‑time)

About the role

The Supervisor will lead daily operations at Café Chavela, ensuring a welcoming atmosphere, high service standards, and smooth workflow for both guests and staff.

Key responsibilities

• Manage the floor, coordinate staff schedules and oversee opening and closing procedures.
• Monitor inventory levels, handle cash and point‑of‑sale transactions accurately.
• Address guest inquiries or concerns promptly and maintain a clean, safe environment.
• Communicate operational needs to management and help implement café policies.
• Support training of new staff and foster a collaborative work culture.

Required profile

• Proven experience supervising or leading teams in hospitality, retail or similar customer‑facing settings.
• Strong customer service and communication abilities with diverse guests and team members.
• Excellent organizational and time‑management skills to prioritize tasks during busy shifts.
• Ability to maintain high standards of cleanliness, food safety and workplace safety.
• Dependable, proactive decision‑maker who can solve problems on the spot.
• Flexibility to work mornings, evenings, weekends and holidays as needed.

Required skills

• Cash handling
• Point‑of‑sale (POS) system