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Administrative Supervisor

TWYFORD INTERNATIONAL (Ghana) · Accra

New
Mid 🇬🇧 English

Job description

About the role

We are looking for a highly organized, people‑oriented Administrative Supervisor to lead daily administrative operations, supervise staff, and drive efficiency across multiple departments. The role acts as a bridge between the administrative team and senior management, ensuring smooth communication and consistent process improvement.

Key responsibilities

  • Oversee daily duties and assign tasks to administrative personnel.
  • Conduct performance analyses and provide constructive feedback.
  • Manage personnel issues such as leave requests, attendance, and disciplinary actions.
  • Support recruitment, interview candidates, and conduct new‑employee orientations.
  • Address team conflicts promptly and guide improvements.
  • Create, document, and implement SOPs and workflow enhancements.
  • Maintain office supply inventory and equipment upkeep.
  • Organize and maintain accurate physical and digital records.
  • Coordinate cross‑departmental projects (HR, Warehouse, Production, Logistics) within budget and timeline.
  • Identify operational bottlenecks and recommend process improvements.
  • Serve as primary liaison between administrative staff and upper management.
  • Prepare and distribute internal communications, memos, and reports.
  • Support meeting coordination, scheduling, and documentation.
  • Ensure compliance with company policies and handle confidential information with discretion.

Required profile

  • Bachelor’s degree in Business Administration, Public Administration, Human Resources, or related field.
  • Minimum 4+ years of experience in administration, office management, or a supervisory role.
  • Proven experience supervising staff and handling personnel matters.
  • Strong understanding of office operations, record keeping, and workflow optimization.
  • Excellent communication and interpersonal abilities.
  • Ability to work independently and under pressure.

Required skills

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

What we offer

  • Competitive salary and benefits.
  • Accommodation.
  • Free lunch on working days.
  • Opportunities for career growth.
  • Exposure to both operational and strategic administrative management.

Questions fréquentes

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Published 5 hours ago

Expires 1 month from now

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TWYFORD INTERNATIONAL (Ghana)

Accra