Security & Investigations Officer

About the role

The Security & Investigations Officer will lead impartial, fact‑driven investigations into fraud, corruption, misconduct and other risks that could affect Telecel Ghana's financial stability, operations, legal standing or reputation.

Key responsibilities

• Execute full‑scope investigations into reported fraud and criminal activity, maintaining meticulous legal and administrative documentation.
• Advise on disciplinary measures or legal actions for employees and contractors who violate company policies.
• Prepare and deliver witness statements for legal or internal disciplinary proceedings.
• Coordinate with external entities such as the National Security Service, Ghana Police Service and the Bank of Ghana on investigative requirements.
• Respond to information requests from regulatory authorities, ensuring accurate and timely disclosures.
• Perform background screening and due‑diligence assessments for prospective hires.
• Facilitate recovery of assets and funds lost due to fraudulent activities or theft.
• Evaluate fraud and crime risks, providing regular updates to senior management.
• Serve as the liaison between Telecel and law‑enforcement agencies and represent the company as a witness in court proceedings.

Required profile

• Bachelor's degree or relevant professional certification; Basic Investigations Certificate from the Detective Training Academy of Ghana preferred.
• Minimum three years of professional experience in risk management or investigative roles.
• In‑depth knowledge of Ghanaian legal statutes, especially regarding disclosures at the Case Management Conference level.
• Prior experience in telecommunications, financial services or related sectors.
• Strong analytical thinking, report writing and professional communication skills.
• Demonstrated leadership, integrity and ability to make sound decisions under pressure.
• Professional certification in fraud prevention or investigations (e.g., Certified Fraud Examiner) is highly advantageous.
• Proven track record of managing corporate investigations, collaborating with law enforcement and handling sensitive information in regulated environments.