Account Manager - Mining

About the role

Bradken, a global leader in wear solutions and custom-engineered products for the resources sector, is looking for an Account Manager for its Mineral Processing business. Based in Accra, the role works remotely but requires regular travel to customer and mining sites across West Africa. It involves building strong customer relationships, identifying new opportunities and helping customers solve operational challenges.

Key responsibilities

• Build and strengthen customer relationships, identify new opportunities and maintain high customer satisfaction.
• Deliver sales and gross margin targets by managing customer accounts, supporting regional sales planning and driving profitable growth.
• Develop and run customer engagement plans in Salesforce, keeping site visits, opportunities, quotes and proposals accurate.
• Analyse market performance, competitor activity and customer requirements to find growth opportunities.
• Work with Sales Support, Product Development and other units to deliver customer solutions, support product trials and maximise sales.
• Monitor account performance, forecasts and outstanding invoices and improve sales processes.

Required profile

• Sales and account management experience in the mining industry or a closely related sector is essential.
• Experience developing customer relationships, managing complex sales cycles and negotiating commercial agreements for high-value accounts.
• Knowledge of mining operations, mineral processing, wear solutions or related products.
• Ability to travel extensively across West Africa and to communicate effectively in English.
• Legal right to work in Ghana; no visa or work permit sponsorship is provided.

Required skills

• Commercial and financial acumen, including budgeting, forecasting and sales performance management.
• Proficiency in Microsoft Word, Excel, PowerPoint and Salesforce CRM; Power BI experience is an advantage.

What we offer

• Competitive pay and benefits including a sales incentive.
• Flexible work options where the role allows.
• Learning and development opportunities.
• Employee Assistance Program for you and your family.

The hiring process may include a one-way video screening, followed by a psychometric assessment and a pre-employment medical with drug and alcohol testing. No recruitment agencies are approached.