Account Officer

About the role

The Account Officer is responsible for timely and accurate processing of payments, preparation of bank reconciliations, and updating the general ledger with all accounting transactions. This role supports strong financial controls, stakeholder engagement, and continuous improvement of finance processes.

Key responsibilities

• Manage end‑to‑end processing of vendor and operational payments, ensuring accuracy, compliance, and adherence to turnaround times.
• Monitor payment status, communicate updates to stakeholders, and resolve payment‑related queries.
• Investigate, resolve, and reprocess failed or returned payments to minimize settlement delays.
• Serve as primary contact for payment enquiries, fostering relationships with internal stakeholders, vendors, and banking partners.
• Prepare accurate payment trackers and insights on performance, outstanding items, and trends.
• Perform timely bank reconciliations and resolve reconciling items.
• Ensure accounting transactions are correctly recorded in the general ledger, including journal postings and account balance reviews.
• Maintain strong financial controls by complying with company policies, audit requirements, accounting standards, and regulatory obligations.
• Identify and implement process improvements to enhance efficiency, accuracy, and stakeholder experience.