Dispatch Rider

About the role

Denzel Travels is looking for a full-time, on-site Dispatch Rider based in Accra. The rider delivers documents, tickets, passports and small packages to clients, partners and service providers, picking them up from the office or designated points and following assigned routes.

Key responsibilities

• Pick up items from the office or designated locations and verify delivery details
• Follow assigned routes to complete deliveries and collections
• Maintain accurate delivery records and obtain signatures or confirmations
• Communicate updates or delays to the office team
• Keep the motorcycle in good working order, report mechanical issues and comply with traffic and safety regulations
• Run urgent errands and help ensure clients receive their travel documents on schedule

Required profile

• Proven experience as a dispatch rider, courier or similar, with strong knowledge of Accra routes and neighbourhoods
• Valid motorcycle licence and a clean driving record
• Reliable time management, attention to detail and basic record-keeping skills
• Good communication and customer service skills
• Physical fitness and stamina for long rides and frequent stops
• Ability to follow instructions, work with minimal supervision and adapt to changing priorities
• Secondary school education (or equivalent) preferred; logistics, transport or travel experience is a plus

Required skills

• Basic smartphone use for navigation, calls and delivery updates; familiarity with map apps is an advantage