Finished Product Warehouse Issuing Manager

About the role

The Finished Product Warehouse Issuing Manager will independently oversee the end‑to‑end dispatch and issuing operations for finished goods at a manufacturing facility. This senior‑level position ensures that shipments are planned, coordinated, and executed efficiently while maintaining high standards of safety, accuracy, and customer satisfaction.

Key responsibilities

• Manage the complete issuing process, including planning, transportation, sales coordination, financial reconciliation, inventory control, and system documentation.
• Lead a dispatch team of 30+ members, implementing a structured 5‑level issuing process.
• Train, guide, supervise, and evaluate issuing staff to ensure compliance with company standards.
• Take full accountability for daily dispatch results and resource allocation.
• Analyze customer complaints related to dispatch errors, identify root causes, and develop corrective action plans.
• Track and document performance data such as worker productivity, efficiency, attendance, and service quality.
• Develop and implement improvement plans based on data analysis to enhance team performance.
• Coordinate daily dispatch tasks, including data collection, inventory positioning, system reconciliation, and workflow management.
• Manage communication with internal departments (planning, production, transportation, sales, finance, security, HR).
• Oversee dispatch safety protocols, vehicle loading, accident handling, and incident documentation.

Required profile

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration or related field (Master’s preferred).
• Minimum of 3 years of warehouse or logistics management experience in a large factory or industrial environment.
• Proven experience in dispatch, issuing, or outbound logistics management.
• Strong team‑leadership abilities with experience managing 30+ staff members.
• Excellent understanding of factory logistics operations, including planning, production, receiving, inventory, and dispatch.
• Strong analytical and problem‑solving skills with a data‑driven approach.

Required skills