Manager, Memberships and New Business Initiatives

About the role

World Trade Centre Accra (WTC Accra), a member of the World Trade Centers Association, is looking for a Manager, Memberships and New Business Initiatives based in Accra, Ghana. The role leads two key commercial functions: growing and engaging the membership base and developing new revenue-generating ventures and investment partnerships. It sits in the Managing Director's office and combines relationship management, business development and strategic innovation.

Key responsibilities

• Develop and run a membership strategy to acquire, engage and retain members across tiers, aligned with the Centre's mission and the international WTC network.
• Lead the design and rollout of digital engagement tools such as the WTC Accra app for onboarding, communication and engagement tracking.
• Identify, evaluate and launch new business initiatives and investment partnerships, conducting market research and feasibility studies.
• Design a corporate partner benefit programme involving banks, airlines, telecoms, hotels and chambers of commerce.
• Oversee pitch decks, investment proposals and business plans, and manage due diligence and structuring of new ventures, including investor and partner identification.
• Lead negotiations and partnership agreements, and build reporting frameworks for membership growth, satisfaction and new business outcomes.
• Build relationships with members, partners, investors and government agencies, and represent WTC Accra in local and international forums.
• Work with the Heads of Trade & Investment Services, Facilities & Events, Travel & Tours and Marketing, and liaise with Strategic Initiatives Ltd. and Strategic Africa Securities Finance Group.
• Prepare annual plans, budgets and forecasts, maintain membership records, and produce quarterly performance reports and financial summaries for the Managing Director and Board.
• Lead and mentor membership officers and business development staff, fostering a performance-driven culture.

Required profile

• Bachelor's degree in Business Administration, Economics, Marketing or a related field; Master's degree is an advantage.
• At least 10 years of experience in business development, membership management, consulting or investment facilitation, including at least 3 years in a senior leadership role.
• Proven ability to design and scale membership programmes or subscription-based business models.
• Demonstrated experience developing and structuring new ventures, partnerships or investment projects.
• Excellent communication, negotiation and stakeholder engagement skills, and financial acumen for assessing business cases.

Required skills

• Proficiency in Microsoft Office Suite, CRM or other membership management systems and AI tools.
• Ability to manage multiple priorities and deliver under pressure in a fast-paced environment.

A competitive salary and benefits package is offered. Applications are submitted through the online application form by attaching a CV.