Programs & Operations Coordinator

About the role

The Programs & Operations Coordinator is the strategic and operational lead for ADO's programme portfolio, covering teacher training, fellowships, advocacy campaigns, conferences, research projects and community engagements. The role drives programme design, implementation, quality assurance and organisational efficiency, and contributes to ADO's fundraising effort. It suits a proactive, well-organised person with strong experience in programme leadership, nonprofit operations and inclusive education.

Key responsibilities

• Lead programme strategy, design new initiatives and turn goals into annual workplans, timelines, budgets and execution frameworks
• Oversee implementation, supervise program officers and facilitators, set SOPs and ensure safety, safeguarding and compliance
• Strengthen procurement, logistics, HR and administration, plan major events and coordinate recruitment and onboarding of staff, interns, ambassadors and volunteers
• Cultivate relationships with government, schools, NGOs, donors and international agencies, and help identify funding opportunities and support proposal development
• Oversee monitoring, evaluation and learning, ensure quarterly reporting and donor compliance, and produce progress reports and briefs

Required profile

• Bachelor's degree in Education, Development Studies, Social Sciences, Public Policy or a related field (Master's preferred)
• 3-5 years of programme leadership and operations experience in a nonprofit, education or development setting
• Experience designing and managing large multi-stakeholder programmes and leading teams
• Proven track record building partnerships with government, donors and international organisations
• Knowledge of inclusive education, literacy or disability inclusion, or willingness to learn quickly

Required skills

• Strategic planning, programme design and operational management
• Project management, budgeting and reporting
• Advanced proficiency in MS Office, Google Workspace and project management tools