Settlement and Reconciliation Officer

About the role

The Settlement and Reconciliation Officer will manage daily settlement files and ensure accurate reconciliation of platform ledgers, bank statements and wallet balances. This role supports merchants, agents, banks and partners while maintaining strong controls and reporting.

Key responsibilities

• Prepare and execute daily settlement files for merchants, agents, banks and partners.
• Reconcile platform ledgers, bank statements and wallet balances on a daily basis.
• Investigate and resolve reconciliation breaks, escalating significant issues as needed.
• Process refunds, reversals and chargebacks in line with applicable rules.
• Prepare daily, weekly and month‑end reports and maintain required controls.

Required profile

• Bachelor's degree in Accounting, Finance, Banking or a related field.
• Minimum 3 years' experience in settlement, reconciliation or payments back‑office operations.
• Experience in a bank, EMI, PSP or mobile money operator is preferred.
• Hands‑on experience reconciling high‑volume transaction data and preparing audit evidence.
• Part‑qualified accounting qualification or payments/reconciliation certification is an advantage.