Team Leader – Logistics Operations

About the role

We are looking for a proactive Team Leader to oversee both driver and warehouse operations for our Express delivery network in Accra and Tema. You will ensure parcels are handled efficiently from receipt to final delivery while maintaining high service standards.

Key responsibilities

• Recruit, onboard and manage a team of delivery drivers, allocating routes and monitoring performance.
• Coordinate daily warehouse receiving, sorting and dispatch, ensuring accurate scanning and parcel organization.
• Track driver attendance, productivity and address any issues to maintain discipline.
• Collaborate with the Warehouse Supervisor and Driver Team Leader to meet SLA targets.
• Prepare daily operational reports and monitor KPI performance.

Required profile

• Minimum Grade 12 or National Senior Certificate.
• At least 24 months experience in courier, logistics or warehouse environments.
• Previous experience managing teams of drivers or warehouse staff is preferred.
• Strong communication, problem‑solving and organizational abilities.

Required skills

• Basic computer proficiency.
• Excel skills.

What we offer

• Stable full‑time position with basic salary plus performance bonus.
• Standard holidays and leave benefits in line with local labour rules.
• Friendly office environment, clear responsibilities and long‑term development opportunities.