Hotel Receptionist

About the role

The Platinum Blue Island Resort is seeking a full‑time Hotel Receptionist to join our team in Accra. You will be the first point of contact for guests, ensuring a seamless and memorable experience that reflects our luxury standards.

Key responsibilities

• Oversee daily front‑desk tasks associated with the Receptionist role.
• Collaborate with team members to deliver high‑quality service and maintain resort standards.
• Provide exceptional customer service to guests throughout their stay.
• Support overall business operations in line with the resort’s values and mission.

Required profile

• Experience in hospitality operations, guest relations, or luxury service environments.
• Strong communication, interpersonal and customer‑service abilities.
• Organizational, problem‑solving and attention‑to‑detail skills.
• Ability to work collaboratively in a dynamic, fast‑paced setting.
• Proficiency in English; knowledge of local languages is a plus.
• Bachelor’s degree in Hospitality Management, Tourism or related field preferred.
• Previous experience in hospitality or tourism is advantageous.

Required skills