Senior Coordinator, Operational Services

About the role

Last Mile Health is seeking a detail‑oriented Senior Coordinator to drive operational excellence in its Ghana office. The role blends office administration, facilities oversight, safety and security coordination, and multi‑country operational support.

Key responsibilities

• Manage day‑to‑day office administration, including supplies, cleaning, security, maintenance and utilities.
• Oversee facility contracts, lease tracking, inventory, and asset management reporting.
• Coordinate new‑hire onboarding, international staff relocation, and immigration processes for Ghana staff.
• Handle travel arrangements, event logistics, and serve as the Safety and Security Focal Person for the office.
• Support development, rollout, and training of operational processes across other program countries, covering fleet, transportation, facilities, asset management and compliance.
• Project‑manage multi‑country operational initiatives and collaborate with country teams to improve planning, reporting and cost optimisation.

Required profile

• Professional experience in operations, administration or facilities management, preferably in multi‑country or NGO settings.
• Strong organisational skills with the ability to manage several workstreams simultaneously.
• Excellent communication and stakeholder management abilities, comfortable working with diverse, multicultural teams.
• Residency and legal right to work in Ghana.

Required skills

• Proficiency with Google Workspace tools (e.g., Google Drive, Shared Drives).