Research Analyst (Market & User Research)

About the role

The Research Analyst will help Cornerstone understand the people, businesses, and markets we serve, ensuring our products and messages are grounded in real needs. You will support the Product Manager and Marketing team with market research, competitor analysis, and direct user research.

Key responsibilities

• Research the Ghanaian fintech, savings, and payments landscape.
• Track competitors, pricing, and product changes in the market.
• Design and run surveys and interviews with merchants, savers, and organisations.
• Summarise findings into clear, actionable research reports.
• Support product discovery and market sizing for new opportunities.
• Maintain an organised library of research findings and sources.

Required profile

• Understanding of basic research methods (surveys, interviews, desk research).
• Clear, structured writing and summarising skills.
• Curiosity about how people save, spend, and run businesses.
• Ability to handle respondent information confidentially.

Required skills

• Familiarity with Google Forms, Typeform, or similar survey tools.

What we offer

• Hands‑on experience researching real financial behaviour across Ghanaian communities.
• Flexible, remote‑first working arrangement.
• Practical experience contributing to a developing fintech company.
• Task guidance, feedback, and professional development.
• Certificate or reference letter on successful completion of the internship.