Administrative Assistant

About the role

Hap Foods is looking for an Administrative Assistant to support its efficient operation through clerical, organisational and communication support across departments. The role keeps daily office functions running smoothly, maintains accurate records and handles internal and external communications promptly and professionally. It acts as a key liaison between teams and contributes to operational effectiveness and business continuity.

Key responsibilities

• Manage daily office operations, including document filing, record organisation and office workflow coordination
• Serve as the main point of contact for phone calls, emails and customer inquiries, responding professionally and on time
• Maintain accurate records on sales, inventory, expenses and staff activities
• Schedule and coordinate meetings, appointments and internal events, and manage calendars for key personnel
• Monitor office supplies, assist with procurement and track inventory
• Support customer service by handling orders, complaints and follow-up requests
• Prepare routine reports and help management with data entry, documentation and record keeping
• Ensure all documentation complies with company policies and regulatory standards

The ideal candidate is highly organised, proactive and detail-oriented, able to handle several tasks at once in a fast-paced environment while upholding company standards and compliance.