Business Manager – Property Operations

About the role

We are seeking a proactive Business Manager to lead daily estate and property operations, ensure high‑quality living experiences for residents and tenants, and drive financial and operational performance for our premium property management business.

Key responsibilities

• Lead day‑to‑day estate and property operations, including facilities, utilities, maintenance, landscaping, housekeeping, waste management and common‑area oversight.
• Oversee building systems such as HVAC, lighting, power and water to ensure efficiency, reliability and regulatory compliance.
• Serve as primary contact for residents, tenants and service providers, handling communication, complaints and dispute resolution.
• Manage lease enforcement, arrears, default and eviction processes in line with Nigerian property laws.
• Supervise construction, renovation and development projects, coordinating timelines, budgets, contractors and quality standards.
• Prepare and monitor budgets, forecasts and financial reports; oversee rent and service‑charge billing, collections and payment controls.
• Ensure compliance with estate policies, Nigerian property laws, building codes, environmental and safety regulations.
• Lead, coach and motivate the estate management team, set performance expectations and coordinate with finance, security and technical teams.

Required profile

• Bachelor’s degree in Business Administration, Estate Management or related field; MBA or professional certifications (RICS, IFMA, PMP) are a plus.
• 5–8 years of experience in estate/property management or multi‑site operations, with at least 3 years in a managerial role.
• Proven track record managing budgets, rent collections, vendors, tenants, compliance and operational performance.
• Strong strategic thinking, stakeholder management and financial acumen.
• In‑depth knowledge of Nigerian property laws, tenancy regulations and compliance requirements.

Required skills

• Strategic planning and process improvement.
• Financial management and budgeting.
• Regulatory and compliance awareness.
• Leadership and team development.