Global Manufacturing Quality Manager

About the role

UpEnergy delivers emission-reducing projects across Africa and is growing its operations. The Global Manufacturing Quality Manager oversees product and process quality at UpEnergy's large-scale manufacturing facilities, working with in-country teams to validate manufacturing processes, build and maintain quality management systems, carry out root-cause investigations and drive continuous improvement so every unit shipped meets performance, safety and durability standards. The role involves regular exposure to production environments and frequent travel to facilities around Africa, with an initial focus on Ghana.

Key responsibilities

• Lead and maintain Production Part Approval Processes (PPAP) for all items produced at UpEnergy facilities.
• Implement and maintain the Quality Management System (QMS) aligned to ISO 9001 and applicable product standards.
• Review incoming, in-process and final inspection protocols, acceptance criteria and sampling plans (e.g. AQL).
• Support root-cause analysis and CAPA for non-conformances, customer complaints and field failures.
• Ensure calibration and maintenance of production equipment and inspection, measuring and test equipment.
• Monitor incoming material quality through audits and follow up with procurement.
• Track and report quality KPIs such as first-pass yield, defect rate, cost of poor quality and customer returns.
• Train and develop the in-country quality team and raise quality awareness among production staff.
• Partner with Global Engineering and R&D on design-for-quality reviews and product/process changes.
• Drive continuous improvement using Lean, Six Sigma or equivalent methods.
• Ensure quality processes comply with health, safety and environmental regulations and UpEnergy Global standards.

Required profile

• Bachelor's degree in Engineering, Technology or a related field.
• 5+ years of experience in a technical role with evidence of independent work.
• Experience in a factory or production-line environment; appliance or renewables manufacturing is a plus.
• Demonstrated people-management, communication and training skills.

Required skills

• Working knowledge of ISO 9001 (or equivalent QMS) and quality tools: SPC, FMEA, 8D/root-cause analysis, control plans.
• Analytical and problem-solving skills, with attention to detail.
• Lean Manufacturing, Six Sigma or a recognized quality discipline certification is a significant advantage.
• Proficiency with quality/ERP software is a plus.