HR Associate

About the role

The HR Associate supports the delivery of People & Culture activities across the employee lifecycle, providing operational and administrative support in talent acquisition, onboarding, employee relations, performance management, learning and development, employee engagement, payroll coordination and HR administration. The role works closely with employees, managers and other stakeholders to ensure efficient HR service delivery and compliance with company policies and employment regulations.

Key responsibilities

• Coordinate recruitment activities, including job postings, candidate screening, interview scheduling, interview logistics and recruitment documentation.
• Support the onboarding and induction of new employees, ensuring all required documentation is completed, verified and filed.
• Maintain accurate and up-to-date employee records, HR databases and personnel files.
• Prepare and process employment documents such as appointment, confirmation, transfer, promotion, disciplinary and separation letters.
• Support payroll administration by coordinating employee payroll inputs, leave records, benefits and other relevant information.
• Ensure HR processes and documentation comply with company policies, procedures and applicable employment regulations.
• Serve as a first point of contact for employee enquiries and escalate matters where necessary.
• Support employee relations processes, including grievances, disciplinary matters and workplace concerns.
• Partner with assigned departments to provide day-to-day HR support and facilitate effective people management.
• Coordinate probation reviews and performance appraisals, track outcomes and follow up on development actions.
• Support learning and development initiatives and maintain training records.
• Coordinate employee engagement, wellness, recognition and other People & Culture initiatives.
• Support HR projects and prepare HR reports, trackers and workforce data for management decisions.
• Maintain confidentiality and handle other HR and People & Culture duties as assigned.