Lead, Change Enablement

About the role

The Mastercard Foundation is looking for a Lead, Change Enablement to lead and support the execution of change initiatives across the Foundation. The role partners with initiative owners, shapes tailored change approaches, activates a network of agility ambassadors to drive adoption, and helps build enterprise-wide change capability.

Key responsibilities

• Design and run change enablement strategies, develop sustainment plans, set success metrics and monitor performance
• Carry out stakeholder analysis, design engagement plans and run steerco, roadshows, focus groups and other engagements
• Engage senior leaders and sponsors, coach them as change champions and build collective accountability
• Work with the PAC team on communication plans and with Learning & Development on learning paths, keeping messaging consistent
• Identify and coach agility ambassadors, and maintain adoption dashboards and action plans to close adoption gaps
• Act as thought partner on the change enablement operating model, share lessons learned, mitigate enterprise change risks, support knowledge management and represent the team in enterprise forums

Required profile

• Bachelor's degree in Organizational Development, Business, Psychology or a related field
• Certification in Prosci, ACMP or similar preferred
• Minimum 10 years of experience in change management or transformation leadership
• Proven track record of enterprise-wide change initiatives
• Fluent English; speaking French and/or local languages is an asset
• Willingness to travel to Country Offices in Africa and Canada as required

Required skills

• Advanced knowledge of project management tools (e.g. MS Project), team management tools (e.g. Asana) and MS Office; PMP is advantageous
• Proficiency in structured change methodologies such as Prosci ADKAR, Kotter, Lewin and agile change approaches