Operations Associate

About the role

An emerging technology company is hiring a motivated, organised and tech-savvy Operations Associate to support its business operations and help the company grow. The role offers practical experience across operations, coordination and customer engagement, with direct collaboration with management. It is open to diploma and HND graduates; a university degree is not required.

Key responsibilities

• Support day-to-day business operations and coordinate activities and follow-up on assigned tasks.
• Assist with customer onboarding and support.
• Test mobile applications and report technical issues.
• Collect feedback and identify areas for improvement.
• Maintain accurate operational records and prepare regular activity and progress reports.
• Assist with business development and outreach, and communicate with customers, partners and other stakeholders.
• Work closely with management on operational projects.

Required profile

• Diploma or HND in Business Administration, Information Technology, Marketing, Computer Science, Management or a related field; recent graduates are encouraged to apply.
• Good communication and organisational skills.
• Comfortable using smartphones, computers and digital applications.
• Strong attention to detail, problem-solving ability and ability to work independently and take initiative.
• Responsible, reliable and willing to learn.
• Must be based in Greater Accra.

What we offer

• Practical experience in business and technology operations.
• Opportunity to develop professional and technical skills.
• Allowance based on agreed responsibilities and working hours.
• Possible participation in a company stock option arrangement, subject to formal approval and vesting conditions.

To apply, send your CV, educational qualification, a short personal introduction, why you are interested and your current location in Ghana by email.