Pharmacy Manager

About the role

The Pharmacy Manager oversees the overall operations, administration and staff of the pharmacy so that service delivery is efficient and business performance is strong. The role covers supervising employees, coordinating daily activities, maintaining operational standards, ensuring excellent customer service, managing administrative functions and supporting the pharmacy's strategic and financial goals. It is a full-time position based in Accra.

Key responsibilities

• Manage day-to-day pharmacy operations and ensure efficient service delivery.
• Supervise and coordinate all staff; oversee attendance, scheduling, performance management and workplace discipline.
• Support recruitment, onboarding and training of employees.
• Ensure excellent customer service and promptly address customer concerns.
• Monitor inventory levels and coordinate stock management.
• Liaise with suppliers and other stakeholders to keep operations running smoothly.
• Maintain accurate administrative records and prepare periodic reports.
• Ensure compliance with company policies, pharmacy regulations and statutory requirements.
• Monitor operational expenses and support cost-control measures.
• Implement systems and processes that improve efficiency, productivity and business performance.
• Foster a positive, professional and productive work environment and perform other duties assigned by management.

Required profile

• Bachelor's degree or HND in Business Administration, Management, Human Resource Management, Healthcare Administration or a related field.
• At least 3 years of experience in a managerial or supervisory role.
• Experience in a pharmacy, healthcare, retail or related environment is an added advantage.
• Strong leadership, organizational and interpersonal skills, and excellent communication and problem-solving abilities.
• High level of integrity, professionalism and accountability; able to work independently and manage several responsibilities at once.
• Personal attributes: committed, dependable, hardworking, proactive, detail-oriented, customer-focused, and able to lead and develop a team.

Required skills

• Proficiency in Microsoft Office applications.

What we offer

• Net salary of GHS 4,000 to GHS 5,000.