Senior Sales Manager - Alternate & Indirect Channels

About the role

M-KOPA Ghana is looking for a Senior Sales Manager to build, from the ground up, its nationwide Alternate Channel (dealer and community shops) and Telco Indirect network. The company serves 7 million customers across Africa and is scaling toward 10 million, so the role defines how these two distribution models work at national scale, builds the team and systems, and sits close to strategic decisions such as commission structures and channel investment.

Key responsibilities

• Own the growth of dealer and community shop outlets and telco indirect outlets across all regions of Ghana
• Review scorecards, diagnose underperformance and reallocate resources before gaps widen
• Spend time on the ground in shops and with telco partners, resolving what blocks activation
• Negotiate commission structures with the Strategy team and align joint targets and in-shop standards with national telco partners
• Build the business case and ROI model for channel investment and shape national commission structures
• Coach Regional Managers, step in to cover gaps and lead cross-regional initiatives

Required profile

• Experience leading field sales teams through other managers, ideally in fintech, FMCG, telecoms or consumer finance
• Proven track record delivering sales targets in geographically dispersed, high-volume environments
• Track record building or scaling distribution channels and partner networks, including recruitment, onboarding, incentive design and partner relationship management
• Comfortable making calls with incomplete information and adjusting quickly

What we offer

• Diverse development programs, coaching partnerships and on-the-job training
• Family-friendly policies and a focus on employee well-being
• Flexibility