Senior Specialist, Chenosis

About the role

MTN Ghana is looking for a Senior Specialist, Chenosis, within its Enterprise Products and Marketing division. The role manages the lifecycle and commercial performance of the Enterprise digital portfolio, driving product adoption, customer growth and digital revenue across enterprise segments. It reports to the Senior Manager, Enterprise Products and Solutions.

Key responsibilities

• Own the digital product roadmap and business case for each product, managing them from concept through launch, in-life management and retirement
• Maintain the product catalogue, define requirements for technical and partner teams and review monthly performance to recommend what to grow, fix, reprice or retire
• Lead go-to-market planning and launch readiness with Marketing, Sales and Technology; bundle digital products with connectivity and converged solutions; review launches at 30, 60 and 90 days against the business case
• Manage specific product lines: Data as a Service, Software as a Service, Chenosis (API consumer and publisher onboarding), CPaaS, ERP and Fintech for business
• Set pricing and margin proposals for approval, deliver revenue, margin, active-customer and churn targets, reconcile partner revenue share monthly and feed inputs into budgets and forecasts
• Track competitors and customer feedback, secure regulatory approvals, maintain the product risk register and close audit findings

Required profile

• Bachelor's degree in Business Administration, Marketing, Computer Science, Information Technology, Engineering or a related discipline
• Minimum of five years' relevant experience in product management, digital services, VAS, fintech or software, with at least three years in telecommunications, ICT or fintech
• Track record of taking digital, VAS or software products from business case to launch and in-life revenue growth
• Experience negotiating with and managing third-party vendors or partners, and with B2B or SME customers
• Ability to manage several product lines concurrently with limited supervision

Required skills

• Product lifecycle management, business cases, pricing and go-to-market planning
• Agile and scrum product ownership
• Digital business models such as subscription, usage-based, transaction-fee and revenue-share
• SaaS, ERP, APIs, CPaaS, A2P messaging, USSD and mobile money for business
• Knowledge of the Ghanaian enterprise and SME market and of regulatory requirements (NCA, Bank of Ghana, Data Protection Act, Cybersecurity Act)
• Telecom billing, provisioning and charging concepts and basic financial analysis

Applicants must state which of MTN's five Live Y'ello values resonates most with them and why (250 words). Applications are made by sending a CV by 5 November 2026 with the reference MTN-EB-CHE001-2026 in the email subject.