Technology Solutions Specialist - Microsoft Dynamics 365

About the role

A full-time, client-facing Technology Solutions Specialist is sought in Accra, Ghana, with strong expertise in Microsoft Dynamics 365 Solutions and a background in enterprise software sales, business development, solution consulting and project delivery oversight. The role identifies and develops new business, engages executive stakeholders, closes high-value deals and oversees engagements from initial discussion through implementation and account growth.

Key responsibilities

• Drive new business and revenue growth for Dynamics 365 Supply Chain and ERP solutions; identify, qualify and pursue opportunities across Ghana and the West African market
• Develop go-to-market strategies, prepare executive presentations, proposals and business cases, and lead RFP, RFQ and tender responses
• Negotiate commercial agreements and close enterprise software deals
• Run discovery workshops, analyse supply chain and operational challenges, design solution recommendations and ROI analyses, and deliver demos and proof-of-concepts
• Advise on procurement, inventory, warehouse, vendor management, distribution, manufacturing, demand planning, scheduling, cost optimisation and supply chain visibility
• Own projects end-to-end: coordinate consultants and implementation teams, manage risks and escalations, run UAT, deployment and go-live support, and ensure delivery within scope, timeline and budget
• Manage key accounts, act as a trusted advisor to C-Level executives, and drive upselling, cross-selling and account growth

Required profile

• Bachelor's degree in IT, computer science, engineering, supply chain management, business administration or a related field; MBA or postgraduate qualification preferred
• 7+ years in enterprise software sales, ERP solutions or technology consulting
• 3+ years of Microsoft Dynamics 365 sales or consulting experience
• Proven track record of exceeding revenue targets and managing executive-level customer relationships

Required skills

• Microsoft Dynamics 365 sales and consulting
• ERP and supply chain solutions
• Digital transformation consulting and end-to-end project delivery