Travel and Operations Intern

About the role

Enroute54 is looking for a Travel & Operations Intern for a one-year internship in Accra, Ghana, working in a hybrid setting. The intern supports the teams in planning and coordinating travel experiences across Africa, covering travel management, operations, client support, research, administration and day-to-day projects, reporting directly to the supervisors of the Travel, Operations and Marketing departments.

Key responsibilities

• Support the Travel Management & Operations team with day-to-day tasks, research and administrative activities.
• Help research and prepare travel itineraries and experience proposals, including flights, accommodation, activities and other travel services.
• Support the planning and coordination of confirmed trips and ground experiences as assigned.
• Assist with travel bookings, logistics, documentation and other operational requirements.
• Support communication and coordination with vendors and ground-service providers.
• Research destinations, travel experiences, products and potential vendors and partners, and keep destination, vendor and product catalogues up to date.
• Support the Marketing team with travel content and materials such as brochures, flyers and campaign assets.
• Write, update and manage website and newsletter content.
• Maintain accurate records, documents and internal databases, and take part in company projects and brand activities.

Required profile

• Enthusiastic, curious and motivated to learn on the job, with strong attention to detail and proven research, organization and planning skills.
• Deep passion for tourism, travel and African destinations.
• Able to multitask, prioritize and meet deadlines, and to work independently and in a team.
• Nice to have: previous internship, volunteer, administrative, hospitality, travel or customer service experience, and exposure to travel, tourism or hospitality.

Required skills

• Excellent written and verbal communication.
• Working knowledge of Google Workspace or Microsoft Office.
• Nice to have: basic knowledge of Canva or other design tools, and experience with productivity or project management tools.

What we offer

• Monthly stipend and a hybrid work week.
• Ongoing learning and training, team bonding events and retreats.
• Exposure to different teams across the business and Enroute54 merchandise.

The internship may require travel within Ghana and occasional non-traditional hours, including weekends and holidays, when supporting client trips, events or operations.