Sales Executive, Indirect Channel - Kumasi

About the role

M-KOPA, a pan-African fintech providing asset financing and credit services across Kenya, Uganda, Nigeria, Ghana and South Africa, is looking for a Sales Executive in Kumasi to join its Indirect Channel Sales Team. The role covers dealer shops and community shops in your territory, reports to the Regional Sales Manager and delivers weekly, monthly and quarterly targets while upholding the brand and retail standards, including no unofficial customer fees. It is an on-site role based in the Ghana office.

Key responsibilities

• Lead and coach Cluster Leaders, hold them accountable for results and work through them to recruit, train and supervise DSRs
• Recruit and onboard dealer and community shops, following each until its first sale
• Focus coaching on high-potential and slipping shops, and agree recovery plans or recommend exit for inactive ones
• Build strong relationships with key shop owners and retain top partners against competitor offers
• Design the sales and marketing plan for the territory, including local promotions
• Enforce KYC, duplicate-ID checks and fee rules, and review early repayment signals with Credit and Collections
• Manage DSR inventory, resolve audit recommendations and report weekly on shop and team performance

Required profile

• First degree or Higher National Diploma
• At least 3 years of sales experience in Ghana in microfinance, insurance, telecommunications, mobile money, FMCG or similar products or services
• Proven experience leading a multi-level field team, including supervisors or team leaders, and distribution partners such as retailers, agents or dealers
• Comfortable using data and mobile apps to track performance and report

Required skills

• Excellent sales, negotiation, presentation and communication skills, with the ability to motivate, coach and lead a wide range of people
• Ability to stay calm under pressure, manage attrition, resolve conflicts and travel regularly across the territory

Applications are reviewed on a rolling basis, with shortlisting and interviews at any stage. Pre-employment background checks are carried out for successful candidates.